What happens if I get my chair and something is broken?
It doesn't matter if shipping or you accidentally break a part, just send it back to us and we'll replace it as long as you have your chair. Some parts are interchangeable, please let us know what part is broken before shipping yours. We may be able to send you a replacement right away!

Do you sell the chairs painted or stained?
No, except on extremely large orders, in that case, please visit http://adirondackchairfactory.com If you you would like to use your chairs outside immediately after receiving them, please order pressure treated pine.

What happens if a part breaks after I've had the chair for awhile?
We will replace parts as long as you have your chair.

Will the screws or bolts rust after time?
Galvanized screws and bolts are our standard fasteners. In normal air conditions these fasters take many year to even begin to rust. In salt air or ocean related climate, stainless steel fasteners should be ordered. A very economical upgrade to stainless steel is offered across all of our websites.

What is the difference between treated and untreated wood?
Please go here for untreated wood qualities - http://adirondackchairfactory.com/untreated_yellow_pine.htm 
Please go here for pressure treated wood qualities - http://adirondackchairfactory.com/pressure_treated_yellow_pine.htm 

What will you do with my email address?
Absolutely nothing. We will use it to confirm your order has been placed with us, and use it once more to let you know the tracking order numbers for your package, or packages. Other than that, we send no emails that are not answers or replies to emails that have already came in. Point Blank.